How Does the Concierge App Work?
Customer Login
Category Selection & Order Placement
In App Chat
Payment Confirmation & Order Tracking
Delivery Fulfillment & Reviews
The working of the whole app setup
Mobile/Web Apps
Android/iOS apps are available for both mobile and desktop versions.
Order Placement
Customers can easily place their orders using the app.
Notification & Alerts
Enable the customers to track their orders in real-time and notify them about any changes in the order status.
Easy And Secure Payments
Customers can pay using any payment method based on their convenience.
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Agent App
Offer simplified operations and an impeccable experience to your staff.
New Order Notifications
The agents will receive a notification or alert each time they are assigned an order/task.
Task Allotment
The nearest agents are assigned the task and provided with optimized routes for quick deliveries.
Proof of Delivery
Agents can upload signatures or notes as delivery proof.
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Admin Panel
Oversee, manage, and control all the operations from a single place.
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Additional Features In Your On-Demand Concierge App
Smart Applo’s tech suite caters to your business needs and offers features to enhance your business.
Route/Location Optimization
Automated route/location planner ensures quick deliveries, enhancing the customer experience.
In-App Chat
Instant chat offers convenience and support to the customers and makes them feel heard.
Customer Management
Build strong relationships with your customers using Smart Applo’s powerful CRM solution.
Business insights
Learn about repeating customers, demography stats, and more to make data-backed decisions for business growth.